FAQ
Frequently asked
questions
Can an electronic sticker be transferred to another vehicle?
No. A digital sticker is linked to the vehicle's license plate and cannot be changed after purchase. In case of a vehicle change, you must buy a new sticker. Additionally, if there is an error on the plate during purchase, no refund is possible. Please check your information carefully before confirming the order.
What are the activation times for the electronic sticker?
The activation time is almost immediate. Purchase your e-sticker at least 18 days (European right of withdrawal) before your departure or go through an authorized reseller offering immediate activation.