PRIVACY POLICY

1. DATA CONTROLLER

This privacy policy describes how QODERZ LTD collects, uses and protects your personal data when you use our website evignette-eu.com.

The data controller is:

2. DATA COLLECTED

We collect different types of personal data as part of providing our services:

2.1. Types of data collected

• Personal information: name, first name (if provided)
• Contact information: email address
• Vehicle information: license plate number, vehicle category
• Payment information: transaction data (processed by our secure payment providers)
• Technical data: IP address, navigation data, cookies

2.2. Collection methods

• Directly by you when ordering or contacting us
• Automatically through website use (cookies, logs)
• By third parties (payment providers, technical partners)

3. PROCESSING PURPOSES

We use your personal data for the following purposes:

• Service provision: Processing and executing your electronic vignette order
• Order management: Payment processing, order confirmation, vignette sending
• Customer support: Answering your questions and resolving issues
• Legal compliance: Compliance with legal and regulatory obligations
• Fraud prevention: Detection and prevention of fraudulent activities
• Communication: Sending important information about your order

4. LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal bases:

• Contract execution: For providing the electronic vignette service
• Legal obligation: For compliance with accounting and tax obligations
• Legitimate interest: For fraud prevention and service improvement
• Consent: For non-essential cookies and marketing communications

5. DATA SHARING

We may share your data with:

• Highway authorities of concerned countries for vignette issuance
• Our service providers (hosting, maintenance, support)
• Payment processors to handle your transactions
• Competent authorities if required by law

We never sell your personal data to third parties for commercial purposes.

6. DATA RETENTION

We retain your personal data for the following periods:

• Order data: 10 years for accounting and tax obligations
• Customer data: 3 years after last interaction
• Technical data: Maximum 13 months for cookies and logs

7. YOUR RIGHTS

In accordance with GDPR, you have the following rights:

• Right of access: Obtain a copy of your personal data
• Right of rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data in certain cases
• Right to portability: Receive your data in a structured format
• Right to object: Object to processing in certain situations
• Right to restriction: Request processing limitation
• Right to complaint: File a complaint with the supervisory authority

To exercise your rights, contact us at support@evignette-eu.com with proof of identity.

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Strict access control to personal data
• Regular security system updates
• Continuous monitoring of suspicious activities
• Staff training on data protection

9. COOKIES

Our website uses cookies to improve your experience. We use essential cookies for website functionality and analytical cookies to understand website usage.

You can manage your cookie preferences via our consent banner or in your browser settings.

For more information, consult our cookie policy available on the website.

10. CHANGES TO THIS POLICY

We may modify this privacy policy at any time. Changes will be posted on this page with an update date.

We encourage you to regularly consult this policy to stay informed about how we protect your data.

11. CONTACT

For any questions about this privacy policy or the processing of your personal data, you can contact us:

Data controller contact details: