PRIVACY POLICY

1. DATA CONTROLLER

This privacy policy describes how QODERZ LTD collects, uses, and protects your personal data when you use our website evignette-eu.com.

The data controller is:

2. COLLECTED DATA

We collect different types of personal data in the course of providing our services:

2.1. Types of data collected

• Personal information: first name, last name (if provided)
• Contact information: email address
• Vehicle information: license plate number, vehicle category
• Payment information: transaction data (processed by our secure payment providers)
• Technical data: IP address, browsing data, cookies

2.2. Collection methods

• Directly from you when ordering or contacting
• Automatically through the use of the site (cookies, logs)
• From third parties (payment providers, technical partners)

3. PURPOSES OF PROCESSING

We use your personal data for the following purposes:

• Service provision: Processing and execution of your electronic vignette order
• Order management: Payment processing, order confirmation, sending of vignettes
• Customer support: Responding to your questions and resolving issues
• Legal compliance: Compliance with legal and regulatory obligations
• Fraud prevention: Detection and prevention of fraudulent activities
• Communication: Sending important information regarding your order

4. LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal bases:

• Contract execution: For the provision of the electronic vignette service
• Legal obligation: For compliance with accounting and tax obligations
• Legitimate interest: For fraud prevention and improvement of our services
• Consent: For the use of non-essential cookies and marketing communications

5. DATA SHARING

We may share your data with:

• The highway authorities of the relevant countries for the issuance of vignettes
• Our service providers (hosting, maintenance, support)
• Payment processors to process your transactions
• Competent authorities if required by law

We never sell your personal data to third parties for commercial purposes.

6. DATA RETENTION

We retain your personal data for the following durations:

• Order data: 10 years for accounting and tax obligations
• Customer data: 3 years after the last interaction
• Technical data: Maximum 13 months for cookies and logs

7. YOUR RIGHTS

Under the GDPR, you have the following rights:

• Right of access: Obtain a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request the deletion of your data in certain cases
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing in certain situations
• Right to restriction: Request the restriction of processing
• Right to complain: File a complaint with the supervisory authority

To exercise your rights, contact us at support@evignette-eu.com with an identification document.

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Strict access control to personal data
• Regular updates of security systems
• Continuous monitoring of suspicious activities
• Staff training on data protection

9. COOKIES

Our site uses cookies to enhance your experience. We use essential cookies for the operation of the site and analytical cookies to understand site usage.

You can manage your cookie preferences via our consent banner or in your browser settings.

For more information, please see our cookie policy available on the site.

10. CHANGES TO THIS POLICY

We may modify this privacy policy at any time. Changes will be posted on this page with an update date.

We encourage you to regularly review this policy to stay informed about how we protect your data.

11. CONTACT

For any questions regarding this privacy policy or the processing of your personal data, you can contact us:

Contact details of the data controller: